Privacy Policy

This Privacy Policy outlines Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service. It also informs You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words in which the initial letter is capitalized have specific meanings defined under the conditions below. These definitions apply whether the terms are used in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account refers to a unique account created for You to access our Service or parts of our Service.
• App refers to Dalikinas mobile applications available through the Google Play Store or Apple App Store.
• Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Dalikinas Company Limited.
• Cookies are small files placed on Your device by a website, containing details of Your browsing history, among other uses.
• Country refers to: Kenya.
• Device refers to any device that can access the Service, such as a computer, a smartphone, or a digital tablet.
• Personal Data refers to any information that relates to an identified or identifiable individual.
• Service refers to the ERP solutions and related services provided by Dalikinas Company Limited.
• Service Provider refers to any natural or legal person who processes data on behalf of the Company, including third-party companies employed by the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• You refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

• Email address
• First name and last name
• Profile photo
• Trade name or company name
• Role or designation
• Phone number
• Address, city, state, postal code, and country
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, the pages You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.

When accessing the Service via a mobile device, We may collect additional information such as the type of mobile device, unique mobile ID, IP address, operating system, mobile internet browser, and diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service. These technologies include:

• Cookies or Browser Cookies: A small file placed on Your device to track your session and preferences.
• Web Beacons: Tiny electronic files that track user engagement, such as email opens and page visits.

Use of Your Personal Data

We may use Personal Data for the following purposes:

• To provide and maintain our Service
• To manage Your Account as a registered user
• For the performance of a contract, including fulfilling product and service purchases
• To contact You regarding updates, offers, or promotional materials
• To manage Your requests for support or inquiries
• For business transfers in the event of a merger or acquisition
• For other purposes such as data analysis and service improvement

Sharing Your Personal Data

We may share Your Personal Data under the following circumstances:

• With Service Providers for operational support
• For business transfers during mergers or acquisitions
• With affiliates and business partners
• With other users when You share personal data publicly
• With Your consent for additional purposes

Retention of Your Personal Data

We will retain Your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and business requirements.

Transfer of Your Personal Data

Your information may be transferred and maintained outside of Your country where data protection laws may differ. By using Our Service, You consent to such transfers.

Security of Your Personal Data

We use commercially reasonable methods to protect Your data but cannot guarantee absolute security due to the nature of internet-based transmissions.

Children’s Privacy

Our Service is not intended for anyone under the age of 13. If We discover that a child under 13 has provided Us with Personal Data, We will delete it from Our servers.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective once posted on this page.

Contact Us

If You have any questions about this Privacy Policy, please contact us:

• By email: support@dalikinas.com